We have several PAYMENT OPTIONS available at checkout- Visa, MasterCard, & Discover.
PAYPAL is available through the shopping cart for USA CUSTOMERS ONLY- no exceptions. We will only ship to a CONFIRMED USA PAYPAL SHIPPING ADDRESS ONLY and it must match the shipping address on your order. No exceptions.
Please remember to follow back to the shopping cart to finalize your order once you have submitted your payment through PayPal.
You can also pay by Money Order, Official Check or Wire Transfer.
Secure shipping is usually expedited by FedEx.
ALL ORDERS SHIPPED TO FLORIDA ARE SUBJECT TO 6% SALES TAX AT CHECKOUT.
ORDERS RECEIVED AFTER 11AM EASTERN TIME GO OUT NEXT BUSINESS DAY.
Business Hours 9:00am to 4:00pm ET Monday thru Friday. Saturday, Sunday and holidays closed. NOW SHIPPING TO CANADA.
OCCASIONALLY BUT RARELY, DUE TO CIRCUMSTANCES BEYOND AND OUT OF OUR CONTROL, YOUR "NEXT BUSINESS DAY" ORDER MAY NOT SHIP OUT THE SAME DAY. WE SINCERELY APOLOGIZE FOR THIS IN ADVANCE AND WILL DO OUR BEST TO KEEP YOU INFORMED AND UPDATED. FEDEX ONLY DELIVERS ON BUSINESS DAYS- NOT WEEKENDS OR HOLIDAYS.
ORDERS PLACED ONLINE OR BY PHONE AFTER 11;00HRS EASTERN TIME WILL TYPICALLY BE SHIPPED OUT THE FOLLOWING BUSINESS DAY.
ALL ORDERS SHIP FROM OUR GEORGIA DISTRIBUTION CENTER.
Priority FedEx Delivery to most USA zip codes is before noon the following day- Friday shipments are delivered on Monday.
To Europe and Asia we use FedEx International Economy and most packages are delivered to the door within 2-4 business days.
We offer a 3-day inspection period for you to decide if you have bought the right knife.
As long as the knife is in the same condition as when we shipped it, you may return it for a full refund, minus all shipping costs. Returns may be sent to our Peachtree City, GA by FedEx or UPS Ground - not USPS. Contact us first for more info and a RMA before returning any product. We reserve the right to charge a restocking fee of 10%.
True North Knives does not accept any responsibility for the use or misuse of the products it sells. All responsibility shall be at buyer's own risk. It is the buyer's responsibility to be aware of and to comply with all local, state, provincial, federal and international laws in regards to all purchases. Duties and/or taxes may apply to items shipped outside of North America.
ALTHOUGH MOST KNIVES ARE OK, WE DO NOT SHIP CERTAIN PROHIBITED KNIVES TO THE 5 BOROUGHS OF NEW YORK CITY. PLEASE CHECK WITH US BEFORE ORDERING IF YOU ARE NOT SURE.
ABSOLUTELY NO SALES TO MINORS.
FOR CUSTOMERS "OUTSIDE" THE UNITED STATES WE WILL "NOT" UNDERVALUE YOUR PACKAGES. FULL CUSTOMS VALUE AND INSURANCE IS APPLIED TO ALL INTERNATIONAL ORDERS.
Try using our Product Notification system to be notified of Out of Stock items. Click my Golden Retriever Cody on the right side navigation pane while looking at the Out of Stock item you wish to buy. It’s very easy and it really works!
Remember, our inventory is REAL TIME LIVE- if it says it is In Stock then it is!
Please call or contact us for an RMA and return instructions before sending a product back to us. Click Here
Shipping rates and info..
FREE SHIPPING ON ALL ITEMS TO CONTINENTAL USA ADDRESSES ONLY. DELIVERY WILL BE BY USPS FIRST CLASS MAIL. PACKAGES WILL GO OUT THE FOLLOWING BUSINESS DAY. WE STILL OFFER FAST NEXT DAY (PLUS 2ND / 3RD DAY) SHIPPING AT THE LISTED RATES IN THE SHOPPING CART. USE THIS COUPON AT CHECKOUT - < FREESHIPPING >. THIS COUPON WILL REMOVE ANY SHIPPING $$ YOU HAVE SELECTED AND YOUR PACKAGE WILL BE SENT BY USPS FIRST CLASS MAIL. YOUR "FREE SHIPPING" ORDER WILL BE SENT BY USPS "FIRST CLASS" MAIL. 7-10 DAY TRANSIT TIME. NOTE THAT “FIRST CLASS MAIL DOES NOT INCLUDE INSURANCE” SO THE RISK IS YOURS.
THANKS FOR YOUR COOPERATION AND SUPPORT. NEIL OSTROFF - TNK : TRUE NORTH KNIVES
We are pleased to offer the following FLAT RATE shipping options (subject to final quote) available at checkout.
ALL PACKAGESMUST BE SIGNED FOR ON DELIVERY - NO EXCEPTIONS.
USA - FEDEX STANDARD OVERNIGHT (NEXT BUSINESS DAY) US $42.00 USA - FEDEX ECONOMY (2 DAYS) US $32.00 USA - FEDEX EXPRESS SAVER (3 DAYS) US $22.00 USA - FEDEX GROUND (3-6 DAYS) US $15.00 USA - FEDEX SATURDAY DELIVERY (CONUS ONLY) US $65.00
CANADA FEDEX EXPRESS INTL SAVER - (2-3 BUSINESS DAYS) US $45.00 ALL PACKAGES DECLARED AT FULL INVOICE VALUE FOR CUSTOMS CANADA USPS PRIORITY MAIL - (7-10 BUSINESS DAYS) US $35.00 ALL PACKAGES DECLARED AT FULL INVOICE VALUE FOR CUSTOMS
WESTERN EUROPE/SCANDINAVIA - FedEx Intl Economy (2-3 DAYS) US $55.00 and up. ALL PACKAGES DECLARED AT FULL INVOICE VALUE FOR CUSTOMS *Subject to final quote. ASIA and the rest of the world - FedEx Intl Economy (3-4 Days) US $65.00 and up. ALL PACKAGES DECLARED AT FULL INVOICE VALUE FOR CUSTOMS *Subject to final quote.
WE STRONGLY RECOMMEND USING FEDEX FOR YOUR SHIPPING OPTION. THEY HAVE MUCH BETTER TRACKING CAPABILITIES THAN THE USPS DOES. IT HAS ALSO BEEN OUR EXPERIENCE THAT PACKAGES SHIPPED VIA FED-EX ARE DELIVERED IN A MORE ACCURATE AND TIMELY MANNER. IN ADDITION, THE PACKAGE IS FAR LESS LIKELY TO BE DAMAGED IN SHIPMENT WHEN SHIPPED VIA FEDEX THAN IT IS VIA THE USPS.