We have several PAYMENT OPTIONS available at checkout- Visa, MasterCard, & Discover.
PAYPAL is available through the shopping cart for USA CUSTOMERS ONLY- no exceptions. We will only ship to a CONFIRMED USA PAYPAL SHIPPING ADDRESS and it must match the shipping address on your order. No exceptions.
Please remember to follow back to the shopping cart to finalize your order once you have submitted your payment through PayPal.
You can also pay by Money Order, EFT, Official Check or Wire Transfer.
Secure shipping is usually expedited by FedEx and UPS.
Shipping through the Post Office is possible but only for US active military serving abroad.
9:00am to 5:00pm ET Monday thru Friday.
Saturday from 10am - 2pm.
Sundays and holidays closed.
OCCASIONALLY BUT RARELY, DUE TO CIRCUMSTANCES BEYOND AND OUT OF OUR CONTROL, YOUR "NEXT BUSINESS DAY" ORDER MAY NOT SHIP OUT THE SAME DAY.
WE SINCERELY APOLOGIZE FOR THIS IN ADVANCE AND WILL DO OUR BEST TO KEEP YOU INFORMED AND UPDATED.
FEDEX AND UPS ONLY DELIVER ON BUSINESS DAYS- NOT WEEKENDS OR HOLIDAYS.
ORDERS PLACED ONLINE OR BY PHONE AFTER 11;00HRS EASTERN TIME WILL TYPICALLY BE SHIPPED OUT THE FOLLOWING BUSINESS DAY.
ORDERS FROM OUR ATLANTA DISTRIBUTION CENTER ARE SHIPPED MONDAY, WEDNESDAY AND FRIDAYS.
Priority Delivery to most USA zip codes is before noon the following day- Friday shipments are delivered on Monday.
To most locations in the United States, packages are on the truck for delivery by 8:00am the next morning. Current shipping costs are lister below. Subject to change.
Orders to CANADA are shipped from our Montreal facility. GST/HST WILL BE COLLECTED. No import or customs hassles. Most pacakges are delivered the next business day to your door (major centers).
To Europe and Asia we use FedEx International Economy and UPS Express Saver and most packages are delivered to the door within 2-4 business days.
We offer a 3-day inspection period for you to decide if you have bought the right knife.
As long as the knife is in the same condition as when we shipped it, you may return it for a full refund, minus all shipping costs.
Returns from USA customers may be sent to our Atlanta, GA by USPS Priority Mail.
Contact us first for more info and a RMA before returning any product. We reserve the right to charge a restocking fee of 10%.
True North Knives does not accept any responsibility for the use or misuse of the products it sells. All responsibility shall be at buyer's own risk.
It is the buyer's responsibility to be aware of and to comply with all local, state, provincial, federal and international laws in regards to all purchases. Duties and/or taxes may apply to items shipped outside of North America.
ALL SHIPMENTS TO THE USA, CANADA & MEXICO ARE FREE OF ANY DUTIES, CUSTOMS OR RED TAPE. All of the products we sell are covered by NAFTA (the North American Free trade Agreement) and flow freely both ways.
WE DO NOT SHIP TO PO BOXES UNLESS ACTIVE MILITARY TO AN APO OR FPO ADDRESS.
WE DO NOT SHIP CERTAIN PROHIBITED KNIVES TO THE 5 BOROUGHS OF NEW YORK CITY.
PLEASE CHECK WITH US BEFORE ORDERING IF YOU ARE NOT SURE.
ABSOLUTELY NO SALES TO MINORS.
FOR CUSTOMERS "OUTSIDE" THE UNITED STATES & CANADA, WE WILL "NOT" UNDERVALUE YOUR PACKAGES. FULL CUSTOMS VALUE AND INSURANCE IS APPLIED TO ALL INTERNATIONAL ORDERS.
Try using our Product Notification system to be notified of Out of Stock items.
Click my Golden Retriever Cody on the right side navigation pane while looking at the Out of Stock item you wish to buy. It’s very easy and it really works!
Remember, our inventory is REAL TIME LIVE- if it says it is In Stock then it is!
Please call or contact us for an RMA and return instructions before sending a product back to us.
Shipping rates and info..
FREE SHIPPING ON ALL ITEMS OVER 99.00 TO CONTINENTAL USA ADDRESSES ONLY.
DELIVERY WILL BE BY FEDEX GROUND OR USPS MAIL.
PACKAGES WILL GO OUT THE FOLLOWING BUSINESS DAY.
WE STILL OFFER FAST NEXT DAY (PLUS 2ND / 3RD DAY) SHIPPING AT THE LISTED RATES IN THE SHOPPING CART.
USE THIS COUPON AT CHECKOUT - < FREESHIPPING >.
THIS COUPON WILL REMOVE ANY SHIPPING $$ YOU HAVE SELECTED AND YOUR PACKAGE WILL BE SENT BY GROUND OR MAIL.
THANKS FOR YOUR COOPERATION AND SUPPORT.
NEIL OSTROFF - TNK : TNKUSA : TNKUSA/ATL
We are pleased to offer the following shipping options - available at checkout.
USA - FEDEX OVERNIGHT (CONUS) (NEXT DAY) US $28.00
USA - FEDEX ECONOMY (CONUS) (2 DAYS) US $25.00
USA - FEDEX SAVER (CONUS) (3 DAYS) US $18.00
USA - UPS EXPRESS SAVER (1-2 DAYS) (CONUS) US $28.00
USA - (AK & HI) - UPS EXPRESS SAVER (1 -2 BUSINESS DAYS) US $30.00
USA - UPS SATURDAY DELIVERY (CONUS) (SATURDAY) US $55.00
CANADA - UPS Express Saver - (QC & ON) (Major Centers) US $20.00
CANADA - UPS Express Saver (Elsewhere) US $25.00
WESTERN EUROPE/SCANDINAVIA - (UPS Express Saver / FedEx) (2-3 DAYS) US $55.00 and up.*
ASIA and the rest of the world - (UPS Express Saver / FedEx) (3-4 Days) US $65.00 and up.*
*Subject to final quote.
ACTIVE MILITARY ONLY - APO/FPO Military Addresses Only - USPS Priority Mail US $20.00